1. Introduction
Welcome to lb333. We believe privacy is a fundamental right of every user. This privacy policy explains in detail how your personal information is collected, used, and protected when you use the lb333 website and mobile app.
By registering on lb333, you are considered to have read and fully accepted this privacy policy. Please read it carefully before signing up.
We always believe in transparency. lb333 never uses your data without your knowledge. This policy states everything clearly — because your trust is our greatest asset.
lb333's commitment in brief
Your data is never sold to third parties. All data is stored using encryption. You can view or correct your information at any time.
2. What Information Do We Collect?
Lb333 only collects the information necessary to provide its services. No excess or unnecessary data is collected.
2.1 Information Provided Directly
- Full name & username
- Email address
- Mobile Number
- Date of birth (for age verification)
- Address & country of residence
- Identity document details (for KYC verification)
- Payment account details (for transaction processing)
2.2 Automatically Collected Information
- IP address and device type
- Browser information & operating system
- Site access times and session information
- Gaming Activity & Betting History
- Cookies and web tracking data
| Type of Information | Purpose | Required? |
|---|---|---|
| Name & Email | Account Creation & Communication | Yes |
| Mobile Number | Two-Factor Authentication & Security | Yes |
| Date of Birth | Age 18+ Verification | Yes |
| Identity Document | KYC & Withdrawal Verification | On withdrawal |
| IP Address | Security & Fraud Prevention | Automatic |
| Gaming History | Responsible Gaming & Analytics | Automatic |
3. How We Collect Information
Lb333 collects data through several methods. Each method is fully lawful and based on your consent.
- Information provided directly when completing the registration form
- Documents uploaded during KYC verification
- Payment information used in deposit and withdrawal transactions
- Information provided when contacting customer support
- Automatic collection during website and app use
- Through cookies and similar technologies
4. How We Use Your Information
Lb333 uses collected data solely for specific and legitimate purposes.
- To create and manage your account
- To process deposits and withdrawals
- To verify age and identity (KYC)
- To prevent fraud and money laundering
- To provide customer service and support
- To send promotions and bonus offers (with your consent)
- To monitor responsible gaming
- To improve platform performance
- To meet legal obligations
Marketing Communications
Lb333 only sends promotional emails or SMS with your consent. You can opt out of marketing communications at any time through your account settings.
6. Data Security Measures
Lb333 uses industry-leading technology and practices to keep your data secure.
- All data transfers are secured with 256-bit SSL/TLS encryption
- Data stored in our database is protected with AES-256 encryption
- A two-layer security firewall is in place on our servers
- Regular security audits and penetration testing
- Staff data access is restricted on a need-to-know basis
- Suspicious logins or access attempts trigger automatic alerts
In the Event of a Data Breach
In the event of a data breach, lb333 will notify affected members within 72 hours and take all necessary protective measures.
8. Data Retention Period
Lb333 does not retain your data longer than necessary.
- While account is active: all data is retained.
- After account closure: financial transaction data retained for up to 5 years (legal obligation).
- KYC documents: retained for up to 3 years after account closure.
- Gaming logs: 1 year after account closure.
- Customer support communications: up to 2 years.
Legal Retention Obligations
Financial regulatory requirements legally oblige us to retain certain data for a specified period. This is not at lb333's own discretion — it is carried out to fulfil legal obligations.
9. Your Data Rights
As an lb333 member, you have a number of rights over your personal data.
Right to Access Your Data
Contact our support team to request details about what information lb333 holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where no legal retention obligation applies.
Right to Restrict Processing
You may request that we stop using your data for specific purposes.
Data Portability
You may request an export of your data in a standard format.
Right to Withdraw Marketing Consent
Withdraw your consent to receive marketing communications at any time.
To exercise your rights
To exercise any of the above rights, contact lb333 via live chat or email support. We are obligated to respond within 30 days.
10. Protection of Minors' Data
Lb333 strictly prohibits participation by anyone under 18. We do not knowingly collect data from minors.
- Date of birth is verified at registration.
- Identity verification may be requested in suspicious cases.
- Any account identified as belonging to a minor is closed immediately.
- Any data collected from a minor is deleted immediately upon discovery.
11. Policy Changes
Lb333 may update this privacy policy at any time. Members will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated policy.
The "Last Updated" date at the top of this page is always kept current. We recommend checking this page regularly.
12. Privacy Contact
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch with us.
- Lb333 Live Chat Support – 24/7 Help in Bengali
- Email: [email protected] (as plain text)
- Submit a support ticket through the app
We are committed to responding to all privacy-related requests within 30 days.